Some of the major services a 3PL fulfillment partner must provide are pick/pack and kiting services. This is simply the ability to pull various items from the client’s inventory that have been ordered by an end user and package (or “kit”) them together in a single shipment. While the concept is simple, accomplishing it requires […]
Pick and Pack Fulfillment: Is Your Current Setup Holding You Back? Read More »
Some of the most successful partnerships that we have the pleasure to form with clients here at Spectra involve the integration of print and fulfillment services. There are some clients that utilize our print and distribution capabilities, having us print and mail documents like updates, statements, or marketing collateral. Others are solely fulfillment clients, having
Print, B2B Fulfillment, And More: A Case Study Read More »
The online storefront is one of the most game-changing tools that we offer here at Spectra. That’s not to say it’s a must-have for every one of our clients, but for the clients that conduct B2B fulfillment with many different end users on an ongoing basis, it is an advantage that they simply can’t afford
What Your Organization Is Missing Without a Spectra Online Storefront Read More »
Last month, we started a two-part blogpost series on customer service and why it’s so tricky for fulfillment providers. As a 3PL provider, Spectra puts a high priority on customer service and makes sure it’s at the forefront of everything we do for our clients. In the first post of the series, we discussed an
What Fulfillment Companies Get Wrong About Customer Service (Part 2) Read More »
Customer service is the ultimate factor in today’s economy. In an environment in which delivery times are accelerating, returns are streamlined, and using an online storefront is incredibly intuitive, people expect every portal or online sales platform that they interact with to meet very high standards. Any company that uses a 3PL fulfillment provider needs
What Fulfillment Companies Get Wrong About Customer Service (Part 1) Read More »
