What’s the current status of your B2B fulfillment system? You would probably answer that question along a spectrum, from “Couldn’t be better” to “We have to do something to fix it right now!” For most clients, the answer is somewhere near the middle, and would be phrased like, “I think things are okay, but I’m […]

A good percentage of our B2B fulfillment clients here at Spectra are large corporations. They need to reach end users around the United States and sometimes even around the world with delivery of all sorts of products, requiring an organized, powerful 3PL fulfillment system.  However, those are by no means the only kind of clients

As people working in a third-party logistics organization, our goal here at Spectra is very unusual. We aim to be invisible! The details included within that goal are very complicated, but when 3PL services are done right, the public isn’t even aware that they exist. If they’re done in a truly outstanding way, it also

Last month, we started a two-part blogpost series on customer service and why it’s so tricky for fulfillment providers. As a 3PL provider, Spectra puts a high priority on customer service and makes sure it’s at the forefront of everything we do for our clients.  In the first post of the series, we discussed an

The world economy has rarely seen a transformation as dramatic and rapid as the one brought on by the Internet. Within a few short decades, the general public has become fully accustomed to ordering products from their computer or phone and having them delivered to their doorstep within a few days.  Inevitably, this shift has