Last month, we started a two-part blogpost series on customer service and why it’s so tricky for fulfillment providers. As a 3PL provider, Spectra puts a high priority on customer service and makes sure it’s at the forefront of everything we do for our clients. In the first post of the series, we discussed an […]
What Fulfillment Companies Get Wrong About Customer Service (Part 2) Read More »
The world economy has rarely seen a transformation as dramatic and rapid as the one brought on by the Internet. Within a few short decades, the general public has become fully accustomed to ordering products from their computer or phone and having them delivered to their doorstep within a few days. Inevitably, this shift has
B2B That Looks Like B2C: Give Your End Users a Fantastic Storefront Experience Read More »
In today’s fast-paced business environment, B2B sales are increasingly shaped by the efficiency and reliability of the supply chain. As business buyers demand faster, more transparent, and cost-effective solutions, the role of third-party logistics (3PL) has become more critical than ever. By leveraging 3PL services, businesses can streamline their operations, meet customer expectations, and build
Supporting B2B Sales with 3PL: What Today’s Business Buyers Expect Read More »
When companies think about supply chain efficiency, one critical component often comes to mind: B2B fulfillment. Unlike direct-to-consumer fulfillment, which handles individual orders, B2B fulfillment focuses on managing bulk shipments, ensuring strict compliance, and delivering to retailers, distributors, or corporate clients on time. For growing businesses, mastering this process isn’t just a necessity; it’s a
What Is B2B Fulfillment? Read More »
